New H series is the key product which HELI blockbuster launches. Based on the high technology, mass manufacturing capability and experienced sales and services of HELI, new H series becomes a milestone of HELI’s products which fully consider the needs of market and customers Improved performance, superior quality ● Vibration 20% reduced ●Noise 3dB reduced ● Workspace 45% increased ● Operator’s view 20% improved ● Working efficiency 20% improved ● Loading capacity increased over 5% ● Stability 5% improved ● Reliability 40% improved ● Engine hood open angle increased to 80°
Anhui HELI Co. Ltd Limited is the main subsidiary of Anhui forklift group company,was listed on the Shanghai stock exchange at 1996, the registered capital of 514 million yuan, is currently China's large scale and complete industrial chain, comprehensive strength and good economic benefits of industrial vehicle research and development, manufacturing and export base; is the first listed company in China forklift industry, have national enterprise technology center, is also a national innovation oriented enterprises, key high-tech enterprise of national torch plan project of Anhui province construction machinery (Hefei) base of leading enterprises.
HELI forklift leading product is"HELI" brand series of forklift, online production of 1700 kinds of models, 512 kinds of products with independent intellectual property rights, the comprehensive performance of the products in the leading domestic and international advanced level. Since 1991, the main economic and technical indicators for 25 consecutive years to maintain the leading position in the domestic industry. 2006, forklift group had enter the world's top 10 industrial vehicles industry, in 2011 ranked eighth in the international. The company has an independent marketing network in the country, the establishment of 24 provincial-level marketing network and two more than and 400 agent sales service outlets, with a sound and perfect service system.
- Service Commitment -
1. Warranty period of main component is 1 year or 2000 hours 2. When we receive the product glitch information that user feedback （1）Service outlets within 300 km, within 24 hours of service personnel in place （2）Service outlets within the range of 301-600 km, 48 hours of service personnel in place （3）Service outlets 600 kilometers away, 72 hours of service personnel in place
- Service Idea -
HELI service idea Before the sale is the staff, in the sale is a friend, after the sale is a partner HELI has invested heavily in the country for many years to establish a perfect after sales service network. At present, the company has set up more than 200 marketing service outlets in 29 provinces, municipalities and autonomous regions of the country
- Service Process -
The company has after sales service network covering the whole country and an excellent team of maintenance technicians, in the meantime, the company has established a perfect after sales service system in order to provide quality service. According to the after sales needs, the company has developed a series of rules and regulations, standardize the service direction and purpose. • Customer Service Hotline: +86-551-63633133 • For company visit, product inquiry and complaints of Service, HELI will provide response within 24 hours
- Customer Training Service -
Service training: 1. Daily maintenance of forklift truck 2. Battery daily maintenance 3. Provide sales and after sales training for customers Value-added services: 1. Provide customers with long-term product maintenance services and components supply services (sign a service contract) 2. Leasing business (part of the region).